fork delivered badly packaged... should i use it? - Wrist Twisters
 
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post #1 of 7 Old 08-01-2007, 11:40 PM Thread Starter
Tirone
 
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fork delivered badly packaged... should i use it?

so i just bought some f4i forks off of ebay to replace my crapped up 919 forks. they were advertised as being taken off of a 2006 with 3000 miles.

one of the forks arrived today... it had some cardboard wrapped tightly around it and taped, but there was no padding. the end of the cardboard had opened up, so i can see the bottom of the fork leg peaking out (and there is a sticker from usps stating the package arrived damaged). the second fork hasn't shown up yet - i guess it'll arrive tomorrow (unless it was damaged even worse...)

there is no visible damage to the fork itself, but i'm nervous because i have no idea what may have happened to it in shipping - dropped, stuff dropped on it, etc. if it is straight is it good to go, or is there more subtle damage i need to worry about?

i can't believe the seller packed it this way - especially after he told me he was going to wrap it up really well when we spoke on the phone. i've had good ebay experiences, but this is my second bad 919 ebay purchase in a row... i think i've had it.

...j919

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post #2 of 7 Old 08-02-2007, 04:37 AM
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Document your findings with photos. Inform the seller of the poor packaging. Chances are the forks did not get damaged, you should check each one to insure they are straight.

How-To: Remove the 919 left fork assembly, the front end must be supported and the wheel removed. Slide the new fork assembly while rotating it all the way up into the triple clamps(the handle bar will have to be removed to perform this operation. There should NOT be any binding or force required with the fork. If it checks out drop the CBR fork to the proper height then repeat for the right side.

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post #3 of 7 Old 08-02-2007, 05:16 AM
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Yeah, good advice above. Just cover your butt but try not to be confrontational with the seller unless needed. Take photos, politely tell the guy that they arrived with the packaging damaged. Then if they have problems when installing you're covered with coming back later.

David

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post #4 of 7 Old 08-02-2007, 06:05 AM
 
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You should start a claim with USPS just so they know, this is USPS fault and not the seller because as bad as the seller packaged the item, it is USPS's responsability, ultimately, how that package gets to your house and not the seller.

Being said that, e-mailing pics to the seller is a good idea so he knows that if he wants to keep in business, he needs to take care of the product he sells.

I'll send you my bill later, don't you go worrying aobut it!

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post #5 of 7 Old 08-02-2007, 06:41 PM
 
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I go overboard the other way. I have had people say it has taken 25 minutes to get through all the duct tape and bubble wrap on my packages.

I have not bought many bike parts on the net but have done lots of knife deals.
I have way better luck and better prices(although I have to sell my stuff cheaper) when I deal with a small group of friends from the forums. So far I have had nothing but good deals.

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post #6 of 7 Old 08-02-2007, 06:46 PM
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Sorry to hear that Usub. Mine are still on the garage floor if you need them.

I plan to die young, as late as possible.
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post #7 of 7 Old 08-02-2007, 07:53 PM
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I deal with freight all the time from Fed-Ex, UPS, USPS, and Cross Country. It's a joke how badly alot of freight gets handled these days. The drivers are generally pretty decent, but the people transfering trucks in the docks don't give a sh*t.


Today I had four different fairly expensive white boards that were all banged up and numerous plastic pieces that looked were messed up in their boxes. Turns out they were on a truck near the bridge in Minneapolis, MN that collapsed and the driver had to slam on the brakes, thus shifting the whole load and making a mess outta everything.

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