Having worked in (and currently working in) dealerships, I know there is a definite fine line. If you are too relaxed with a customer some people take that as you don't care, if you are overly excited or quick to introduce yourself people treat you like a scumbag salesman.
It was worse in car sales than it is in motorcycle sales. I take pride in the fact that my product knowledge is above and beyond the average employee. When I was in car sales I would be very excited to share important details of automobiles to help people make informed
decisions, but mostly people just treated me like I was some kind of asshole trying to scam them.
One Sunday afternoon when I sold Subarus, I'm sitting on my computer checking my e-mail. A guy pulls up to the building in an off-brand car. Normally when people are going to walk the lot they pull close to the cars they are going to look at. If they want to come inside and talk to someone first, they pull close to the building.
So about 5-10 minutes go by and this guy is still just sitting in his car, looking into the dealership. So I think to myself "Hey maybe this guy is waiting for someone to come out and talk to him."
I leisurely get up, grab my coat, and walk out the door to greet him. I'm about 10 feet from his car when he jumps out and says "Jesus Christ! You guys don't even give people a ****ing chance to get out of the car, you're like a vulture."
No he wasn't kidding around.