A good read on another forum - Wrist Twisters
 
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post #1 of 27 Old 12-01-2009, 11:21 PM Thread Starter
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A good read on another forum

Whoa a tale of poor customer service...Check out this soap opera:

Would you want to do business with this company? - Triumph675.Net Forums

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post #2 of 27 Old 12-02-2009, 04:49 AM
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Fun read... thanks!

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post #3 of 27 Old 12-02-2009, 06:12 AM
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If that guy were in IT, he'd be a bastard operator from hell!

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post #4 of 27 Old 12-02-2009, 06:26 AM
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Wow!!!!

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post #5 of 27 Old 12-02-2009, 06:35 AM
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That was funny. You know, some people out there might like that kind of abuse that sabre douchery puts out. Somebody needs to ship them packets of dogschit labled chocolate pudding and plastic spoons.

“In my opinion, the M1 rifle is the greatest battle implement ever devised.”
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post #6 of 27 Old 12-02-2009, 07:13 AM
"Whose ABBA ZABBA?"
 
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I fired off an email just for grins:


I read an article that indicated you have potentially the worst customer relations reputation of any .com supplier of Goldwing parts, but I like your prices. Any garantee that I'll get my order intact and not an empty box that "I didn't know how to open properly"

Dave
Goleta, CA

“In my opinion, the M1 rifle is the greatest battle implement ever devised.”
General George S. Patton
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post #7 of 27 Old 12-02-2009, 07:21 AM
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Quote:
Originally Posted by Bigdaa View Post
I fired off an email just for grins:


I read an article that indicated you have potentially the worst customer relations reputation of any .com supplier of Goldwing parts, but I like your prices. Any garantee that I'll get my order intact and not an empty box that "I didn't know how to open properly"

Dave
Goleta, CA
Stir it up!

"Gentlemen. You can't fight in here. This is the War Room." - President Merkin Muffley
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post #8 of 27 Old 12-02-2009, 07:29 AM
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I just needed to add this in

Quote:
They do business under the names of Saber Cycle and Barracuda Bike Parts.
That way, when they search the internet looking for people talking about them, they will find us. I want them to create an account her and tell us how stupid we are because we don't want to do business with them.

Doesn't EVERYONE know what size jets an aftermarket company puts in their carbs? Why would they ask such a silly question. And, oh by the way, the jet size is a trade secret. It is such a secret, the customer service reps are even kept in the dark about it, so they get offended if you ask. So just DON'T! (or they will insult you)

Shawn

2004 Triumph Speed Triple SE (Speedy - Street Bike)
2002 Suzuki GSX-R600 (Shamu - Track Bike)
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post #9 of 27 Old 12-02-2009, 07:29 AM
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here is a nice next one....

dear sir or madam i am indeed curious about your knowledge of gw parts due to the fact that you could not answer simple questions as to the actual size of carb jets that you include in one of your carb rebuild kits. i was wondering if you could please inform me of the size of the jets and put to rest once and for all the question of whether or not you are ignorant scam artists who attempt to hide your lack of knowledge with sarcasm and hostility. see i am the type of person who likes to see the best in people but, in your case what i see is someone who is barely fumbling their way through business by selling second rate kits of spurious quality.

yours in breathless anticipation..

signed



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post #10 of 27 Old 12-02-2009, 07:30 AM
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I was thinking... even the most high Lord Duck Hunter has a better bedside manner.

"Gentlemen. You can't fight in here. This is the War Room." - President Merkin Muffley
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post #11 of 27 Old 12-02-2009, 07:31 AM
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Quote:
Originally Posted by Relic11 View Post
I was thinking... even the most high Lord Duck Hunter has a better bedside manner.
Ummm...you've been in his bed? And he was there?

Shawn

2004 Triumph Speed Triple SE (Speedy - Street Bike)
2002 Suzuki GSX-R600 (Shamu - Track Bike)
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post #12 of 27 Old 12-02-2009, 07:32 AM
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Quote:
Originally Posted by scgstuff View Post
Ummm...you've been in his bed? And he was there?
Now, there is a three-way I don't want a picture of.........


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post #13 of 27 Old 12-02-2009, 07:35 AM
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how bout this........

dear sir/madam

all your gw parts are belong to us


signed the chinese



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post #14 of 27 Old 12-02-2009, 07:35 AM
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Quote:
Originally Posted by scgstuff View Post
Ummm...you've been in his bed? And he was there?
With all the homosexual references lately, is WT turning into a [email protected] bar?

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post #15 of 27 Old 12-02-2009, 07:38 AM
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Quote:
Originally Posted by Relic11 View Post
With all the homosexual references lately, is WT turning into a [email protected] bar?
I hope not.....now let's get back on topic of telling these Saber people how bad their service is.....

(Sorry I derailed us..... )

Shawn

2004 Triumph Speed Triple SE (Speedy - Street Bike)
2002 Suzuki GSX-R600 (Shamu - Track Bike)
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post #16 of 27 Old 12-02-2009, 08:14 AM
"Whose ABBA ZABBA?"
 
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Quote:
Originally Posted by Bigdaa View Post
I fired off an email just for grins:


I read an article that indicated you have potentially the worst customer relations reputation of any .com supplier of Goldwing parts, but I like your prices. Any garantee that I'll get my order intact and not an empty box that "I didn't know how to open properly"

Dave
Goleta, CA
Answer:


This email is no longer monitored because we now use a support ticket system to improve our customer service. Please click on the following link to submit a ticket:http://www.saber-cycle.net/osticket/ We will respond to you promptly!




So I went to the link and got this:


Oops! This link appears to be broken.Suggestions:
•View cached copy of page from Google
•Reload this page later
•Go to saber-*cycle.*net
•Search on Google:

“In my opinion, the M1 rifle is the greatest battle implement ever devised.”
General George S. Patton
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post #17 of 27 Old 12-02-2009, 08:22 AM
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Quote:
Originally Posted by Bigdaa View Post
Answer:


This email is no longer monitored because we now use a support ticket system to improve our customer service. Please click on the following link to submit a ticket:Saber Cycle Support Ticket System We will respond to you promptly!




So I went to the link and got this:


Oops! This link appears to be broken.Suggestions:
•View cached copy of page from Google
•Reload this page later
•Go to saber-*cycle.*net
•Search on Google:
it worked for me when i clicked it



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post #18 of 27 Old 12-02-2009, 08:24 AM
"Whose ABBA ZABBA?"
 
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Quote:
Originally Posted by Pacojerte View Post
it worked for me when i clicked it
I rechecked it, and it worked. Looks like you have to jump through hoops to criticize them now. Whatever.......

“In my opinion, the M1 rifle is the greatest battle implement ever devised.”
General George S. Patton
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post #19 of 27 Old 12-02-2009, 08:33 AM
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That was a good read!

...and its certainly not a good way to stay in business.

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post #20 of 27 Old 12-02-2009, 11:11 AM
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I read four pages, that was epic!

Oh and Saber Cycles Sucks!

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post #21 of 27 Old 12-02-2009, 12:00 PM
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I read all six pages. Very interesting especially Randakk's reponse.
I definitely won't be doing business with them...or could it be someone impersonating them. Hmmm.

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---Thomas Jefferson 1776.
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post #22 of 27 Old 12-02-2009, 01:19 PM
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interesting

'04 919---40k----6/18/10 SOLD

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post #23 of 27 Old 12-03-2009, 07:31 AM
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Wow! This was good for a laugh, but its hard to believe!

So wrong, on so many levels. All the time wasted "educating" their "customer", replying nonsense in several paragraphs, instead of a one line anwser to the original question?

Unbelievable, but funny!

Up for a ride?

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post #24 of 27 Old 12-03-2009, 07:35 AM
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Garage

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Just to be clear...Sabre Cycle is NOTUJM

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post #25 of 27 Old 12-03-2009, 08:10 AM
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Quote:
Originally Posted by marylandmike View Post
Just to be clear...Sabre Cycle is NOTUJM

Up for a ride?

"He has all the virtues I dislike and none of the vices I admire."
Winston Churchill
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post #26 of 27 Old 12-03-2009, 08:46 AM
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Quote:
Originally Posted by marylandmike View Post
Just to be clear...Sabre Cycle is NOTUJM




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post #27 of 27 Old 12-03-2009, 09:30 AM
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That was a good read. I don't even know anything about no carb kits, or why the size of these jets are known only to the illuminati, but man, that guy was combative.

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