I agree to an extent. Some bikes are just way too heavy. The Rocket is a good example. But I think in Kristen's case, it was just an issue of her not mastering the technique. Even if she got a 599, as was suggested, the 599 isn't that much lighter. At 400-something lbs, the 919 is not that heavy at all. The trick is to push the bike up, using the tires as a pivot point. She said she got it partially up, but could not get it up any further. At that point, she should have used the momentum from the initial thrust to push the bike against the tires,and not try to "lift" up its weight. Hard to explain, but once you get it, you'll be surprised how much easier (well, better to say "less difficult") it is to pick up even a 700 lb+ cruiser. The trick is to control it once you get the bike upright again.