Fieldsheer - customer service... - Wrist Twisters
 
Thread Tools Display Modes
post #1 of 2 Old 05-24-2007, 02:47 PM Thread Starter
Bitten
 
bloaker's Avatar
 
Join Date: Jan 2006
Location: Virginia Beach
Posts: 5,451
Blog Entries: 1
Rep Power: 1
 

Awards Showcase
Wrist Twisters Event Attendance Community Leadership Extraordinary Ride Wrist Twisters Event Attendance 
Total Awards: 4

Fieldsheer - customer service...

I bought Fieldsheer adventure pants and jacket last fall.

In a short time I had problems with a zipper. Not too long after I had a problem with a snap. It kinda pissed me off, however it was the beginnign of cold weather riding season and I needed the apparel. So I continued on using them, but frustrated none the less.

I really liked the stuff, but the two mishaps early on had soured my opinion.

Fast forward... New Enough has a sale on MotoGP pants and Jacket. I buy them (lighter weight than my Fieldsheer) and decide they will do in the spring weather.

At the request of a friend who swears by fieldsheer, I called their customer service, explained the clothoes were 6 months old, ridden in the rain and mud etc... Explained about the zipper and snap. The customer service rep asked if I would box them up and weight them. I did.

Next day, I am emails a UPS label. I put it on the box and drop them off.

Two weeks later, my suit arrives at the house and the zipper and sanp have been replaced. The repair looks excellent and I could have only been happier if they had called or emailed to have given me a status.

Overall, i am very happy and would by Fieldsheer products with out fear.

Virginia Beach Remodeling
Spoiler:
Ride In Peace Marcus Randolph (Kahuna) 12/17/06
bloaker is offline  
Sponsored Links
Advertisement
 
post #2 of 2 Old 05-24-2007, 03:39 PM
Cornicen
 
royalchoppers's Avatar
 
Join Date: Mar 2007
Location: Marshall, TX
Posts: 575
Rep Power: 1
 
I have always wondered about fieldsheer. I have never been too fond of their styling, but it sounds hard to beat their customer service.

Motorusher formally known as DirtySanchez919.
royalchoppers is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Wrist Twisters forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome